Frequently Asked Questions
Everything you need to know about shopping at Showplace
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own body measurements or a similar garment you already own for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
Do you ship internationally?
Yes, Showplace currently ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How should I care for my Showplace garments?
To ensure longevity, please follow the care instructions printed on the internal label of each garment. Generally, we recommend cold washes and air drying for most of our delicate fabrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.